Frequently Asked Questions
What leasing options are available?
3-15 month lease terms
Are co-living options available?
No
Do you have flexible lease lengths?
Yes, 3-15 month
Can roommates sign separate leases?
No
Do you offer individual leases & co-living?
No
Can I request a specific apartment & can an apartment be held?
Yes
Can an apartment be reserved ahead of time?
Yes
Can I choose a specific apartment before I move in?
Yes
Is there a security deposit and is any of it refundable?
Yes and all is refundable
What payments are required before move-in?
Deposit and app/admin fees
How do I apply for an apartment?
Website or in person
Is there an online application process?
Yes
Where can I submit a rental application?
Website or in person
When is rent due and how can it be paid?
1st and via resident portal
Do you offer online rent payment options?
Yes
Are there late fees for rent payments?
Yes
Do you require a security deposit and how is it handled?
Yes
Are utilities inlcuded?
No
Which utilities are residents responsible for?
Electricity, water, sewer, trash, pest
Is renter's insurance required?
Yes
Can I purchase renter’s insurance through the property?
Yes
Do you allow subletting or short-term rentals?
No
Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?
No
Are housing vouchers accepted?
Yes
Do you accept Section 8 vouchers?
Yes
Do residents need to carry renter’s insurance?
Yes
What fees are due at move-in?
Deposit, app/admin fees, prorated rent
Do you charge an application or administrative fee?
Yes. $75 application and $150 admin fee
Is key fob or code access required for amenities?
Yes
Are amenities secured and accessible by residents only?
Yes
What are the hours of the clubhouse?
9a-6p
What are the hours for the fitness center?
24hrs
Is the fitness center open 24 hours?
Yes
When is the gym open?
24hrs
What times is the pool open, and is it seasonal?
9a-6p
When can residents use the swimming pool?
9a-6p
When is the business center available for use?
9a-6p
When is the resident clubhouse open?
9a-6p
Can I reserve the clubhouse for private use?
Yes
What times can I access the clubhouse?
9a-6p
When can I use the community laundry room?
24hrs
What are the hours of the laundry facility?
24hrs
Is the apartment set up for working remotely?
Yes
Are there coworking spaces or work-from-home-friendly features?
Yes
Are there shared workspaces or meeting rooms available?
Yes
Do common spaces have high-speed internet?
Yes
How do I get my packages/do you have package lockers?
Delivered to door
Is there a secure package delivery system?
Package are delivered to unit doors
Where do deliveries go?
Unit doors
Do you offer outdoor grilling areas for residents?
Yes
Do you offer valet trash service and/or recycling?
Yes
What trash and recycling services are provided?
valet trash service
Are concierge services available?
No
Do you have any community events or resident activities?
Yes
Are social events hosted regularly?
Yes
Do you have a lending program for things like bikes, sporting equipment, etc?
No
Do you have community garden space?
No
Do you have DIY space, studio space, or podcast facilities?
No
What is the smoking policy?
No smoking inside units
Is smoking allowed in apartments or common areas?
Yes
Are pets allowed, and what is the pet policy?
Yes
Do you have a dog park or pet washing station?
Yes
What is the parking situation?
Only carports are reserved. Uncovered spaces are first come first serve
Is parking assigned or open?
Only carports are assigned.
Are garages or covered parking available?
Carports
What is your policy on guests staying overnight?
Fine
Is rideshare service (like Uber/Lyft) commonly available in the area?
Yes
How far is it to the nearest airport or train station?
6 miles and 8 minutes to Austin Bergstorm Internation Airport
What is the travel time to the closest airport or transit hub?
6 miles and 8 minutes to Austin Bergstorm Internation Airport
Are you near any transportation routes? Which ones?
Right off 183
Is public transit accessible nearby?
Yes
How walkable/bikeable is the community?
Very
Are there sidewalks, trails, or bike paths in the area?
Yes
Are there grocery stores or shopping centers nearby?
Yes
Are the apartments furnished?
No
Do you offer furnished or partially furnished apartments?
No
Have any recent renovations been done?
Yes, pool area
When were these apartments built? Have there been any renovations?
2002
Are elevators available for resident use?
No
Is additional storage available inside or outside the apartment?
No
Do the apartments have walk-in or walk through closet options?
No
Is there a linen closet in the apartment?
No
Do the apartments have air conditioning?
Yes
Do apartments have ceiling fans or additional ventilation?
Ceiling Fans
What type of climate control is included?
Central AC and Heat
What type of flooring do the apartments have?
Vinyl and carpet
Are the floors carpeted, vinyl, or hardwood?
Vinyl and carpet
Is there a bathtub or just a shower?
Both
Are washers and dryers available? Are they in the apartment? What kind?
Yes, there are washer/dryer hookups and common area laundry rooms
Do apartments include in-home laundry or access to shared laundry?
Yes
Are the washers and dryers full-size, frontload, or stackable?
Hookups only
Is there a separate laundry room or is it a laundry closet?
Laundry closet
What kind of appliances and features does the kitchen have?
Refrigerator, stove, microwave, and dishwasher
Is there a disposal installed in the sink?
Yes
Do apartments have dishwashers?
Yes
Do apartments have dishwashers?
Yes
Is a dishwasher included in each apartment?
Yes
Do kitchens include full-sized appliances?
Yes
Does the apartment come with a microwave?
Yes
Are built-in microwaves included?
Yes
Does the kitchen have a chef's island?
No
Does the kitchen include a dedicated pantry?
No